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 Immediate and Transformative Impact on Curbstand’s Operations

0 %

Increased Operational
Efficiency

0 %

Improved Customer
Experience

0 %

Enhanced
Scalability

0 %

Cost
Savings

When Curbstand, a fast-growing valet management service, approached Proto IT Consultants with its vision, it needed more than just a system overhaul—it required a tailored centralized solution that would streamline Sales, Customer Service, Operations, HR & Finance, and reduce manual efforts to ensure a rapid growth of business.

Offices

United Kingdom

Use cases

Project Tracking, Lead Management, Meeting Diary integration, Automated workflow

Industry

Services for Renewable Energy

Employees

50

Their challenge? An outdated system incapable of supporting the expanding business operations, and the demands of an increasingly digital consumer base.

Challenges

Manual Processes Limiting Efficiency

Curbstand faced challenges with inefficient, manual processes across departments like Sales, Customer Service, Operations, HR, and Finance, slowing down their overall productivity

Suboptimal Customer Experience

Without real-time tracking or accessible payment options, customer satisfaction suffered as users found the service less intuitive and responsive

Scaling Struggles

As Curbstand expanded, they encountered operational bottlenecks, making it difficult to handle growing volumes of business smoothly

High Operational Costs

The lack of automation and reliance on manual intervention drove up operational costs, impacting profitability

Limited Industry Positioning

Curbstand's existing systems weren’t designed for long-term scalability or to provide a competitive edge in the urban mobility and valet management industry.

Solutions

Increased Operational Efficiency with Monday.com

Using monday.com’s Work Management and CRM modules, Curbstand automated key processes across all departments, cutting manual tasks by 35% and allowing teams to focus on higher-value activities.

Enhanced Customer Experience

Integration of monday.com’s capabilities enabled real-time tracking and accessible payment solutions, improving the platform’s intuitiveness and boosting customer satisfaction by 40%

Scalable Technology Powered by Monday.com

With a centralized platform built on monday.com, Curbstand scaled their operations effortlessly, achieving a 25% growth in service capacity without operational hiccups.

Cost Savings through Automation

By automating processes using monday.com, Curbstand reduced operational costs by 20%, directly benefiting their bottom line

Long-Term Competitive Advantage

The tailored solution, leveraging monday.com’s features, positioned Curbstand for sustained growth and set them apart in the urban mobility and valet parking management space

Let’s Build Something Extraordinary Together.

We don’t just provide solutions—we engineer success