
Immediate and Transformative Impact on Curbstand’s Operations
Increased Operational
Efficiency
Improved Customer
Experience
Enhanced
Scalability
Cost
Savings
Increased Operational
Efficiency
Improved Customer
Experience
Enhanced
Scalability
Cost
Savings
When Curbstand, a fast-growing valet management service, approached Proto IT Consultants with its vision, it needed more than just a system overhaul—it required a tailored centralized solution that would streamline Sales, Customer Service, Operations, HR & Finance, and reduce manual efforts to ensure a rapid growth of business.
Offices
United Kingdom
Use cases
Project Tracking, Lead Management, Meeting Diary integration, Automated workflow
Industry
Services for Renewable Energy
Employees
50
Their challenge? An outdated system incapable of supporting the expanding business operations, and the demands of an increasingly digital consumer base.
Challenges
Manual Processes Limiting Efficiency
Curbstand faced challenges with inefficient, manual processes across departments like Sales, Customer Service, Operations, HR, and Finance, slowing down their overall productivity
Suboptimal Customer Experience
Without real-time tracking or accessible payment options, customer satisfaction suffered as users found the service less intuitive and responsive
Scaling Struggles
As Curbstand expanded, they encountered operational bottlenecks, making it difficult to handle growing volumes of business smoothly
High Operational Costs
The lack of automation and reliance on manual intervention drove up operational costs, impacting profitability
Limited Industry Positioning
Curbstand's existing systems weren’t designed for long-term scalability or to provide a competitive edge in the urban mobility and valet management industry.
Solutions
Increased Operational Efficiency with Monday.com
Using monday.com’s Work Management and CRM modules, Curbstand automated key processes across all departments, cutting manual tasks by 35% and allowing teams to focus on higher-value activities.
Enhanced Customer Experience
Integration of monday.com’s capabilities enabled real-time tracking and accessible payment solutions, improving the platform’s intuitiveness and boosting customer satisfaction by 40%
Scalable Technology Powered by Monday.com
With a centralized platform built on monday.com, Curbstand scaled their operations effortlessly, achieving a 25% growth in service capacity without operational hiccups.
Cost Savings through Automation
By automating processes using monday.com, Curbstand reduced operational costs by 20%, directly benefiting their bottom line
Long-Term Competitive Advantage
The tailored solution, leveraging monday.com’s features, positioned Curbstand for sustained growth and set them apart in the urban mobility and valet parking management space
Let’s Build Something Extraordinary Together.
We don’t just provide solutions—we engineer success
